Clients Data

Edward James Surveyors Ltd aims to meet the requirement of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

 

Your Privacy

The purpose of this notice is to inform you how we look after your personal data when you visit our website, the purpose for collection, and to inform you of your rights with regards to this information.

 

Controller

We are the data controller and responsible for your personal data.

 

The data we collect and how we use this information

Personal data, or personal information, means any information about an individual from which that person can be identified.  The data collected is your name, your title, your email address, your telephone or mobile number, and any other information sent as part of the enquiry/message sent and details of the property that you are asking us to work on and your interest in it.  When you submit an enquiry, the data we collect about you is with the intended use of contacting you in response to your enquiry and subsequently for carrying out the Surveying and or Valuation work you have commissioned us for.

 

Our policy on storage, processing and retention of your information

Your information will only be shared with employees who are dealing with contracts or the process of entering into a contract and any companies we have dealings with to fulfil a contract, but this information will be kept to a minimum where possible. Our data retention period is a minimum of 6 years or as necessary to meet legal requirements.

 

Your rights with respect to the Personal Information we hold

You are entitled to request access to the personal information (commonly known as a ‘data subject access request’) that we hold on you; any such request should be made using our contact details below.  If any data we hold is inaccurate, please let us know, and this will be corrected promptly.  You also have the right to request erasure of your personal data which we will do, provided this is not in conflict with our other legal obligations to hold records.